Upgrading your phone system to VoIP

Check out our frequently asked questions about VoIP.

Can we keep our present phone numbers with the VoIP system?
YES. All phone numbers today are “portable” from one provider to another.

Would the phones have the ability to act as an intercom in the office?
YES. Phones can be used as an intercom from one extension to another or for paging all extensions.

Do we need to buy a whole new phone system or can we use our present phones?
YES & NO. You would purchase all new phones. You would not need to purchase the central system sometimes referred to as a PBX or phone switch. Individual phones start at about $125.00. The central system is “hosted” offsite and not on your premise.

Our system allows phone numbers to bounce from one line to another. Can this be done with VoIP?
YES. If I understand your question a call directed to one extension that does not pick up can be automatically redirected (bounced) to another extension or extensions.

With a new office we were wiring the office with CAT 5E for phone system and CAT 6 for computers. Would we only need one line – CAT 6?
YES. Both phones and computers will communicate using a single wiring system. CAT5E or CAT6 is acceptable.

In addition to providing phone systems for our clients, our Systems Group provides both wiring and computer relocation services.

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